Quality Standards

Review of any new Instructions and Briefs

Counsel will review new briefs and instructions within 5 days of receipt (or sooner if marked urgent) to provide an initial response or to assess whether they are able to conduct the work by the date required. If the agreed deadline is not possible, a revised date will be negotiated or if there is no room for manoeuvre, the instructions will be reallocated to someone (generally more senior, but in any case, with your approval), who is able to comply.

Paperwork

It is Chambers’ policy that all written work should be completed within 21 days. This standard will be applied unless you agree to another deadline (shorter or longer) appropriate to your case. Any such agreement will be recorded on our computer system so that we can monitor progress against our commitment to you. Every attempt will be made to adhere to these arrangements but we will notify you as soon as possible in the unlikely event of our being unable to meet the deadline set. If a matter is required to be dealt with urgently, it would assist if you could contact us in advance and/or clearly mark the back sheet as ‘urgent’.

Court Appearances

When you contact Chambers to book Counsel, we will advise you if the barrister of your choice has an existing commitment and establish your wishes as to use of alternative counsel. Should you wish to double-book your preferred counsel, we will keep you informed as to likely availability as the court date approaches so that you may reassess your options. In the unusual circumstances that acceptable cover cannot be provided within Chambers, we will, if required, assist in finding other Chambers to assist you.

Briefs

It is vital to the smooth and effective handling of a case that we have sufficient time to prepare for court appearances. Many cases now require skeleton arguments to be lodged in advance of the hearing so it is therefore essential that instructions are sent giving ample time for preparation. For our part, we shall ensure that we arrive at court within plenty of time to allow time for discussion with yourself and your client.